FAQs

At EFL Designs, we pride ourselves on being accessible to our customers. While our team is always ready to assist during regular business hours, if you reach out after hours, we will get back to you promptly the next business day. The most efficient way to contact us is via our Facebook page, EFL Designs, which you can find linked at the bottom of this page. Alternatively, you can email us at EFLDesigns@yahoo.com if you prefer not to use Facebook.

Occasionally, we might need to get in touch with you for additional information to process your order. To ensure smooth communication, please double-check that your contact information is accurate and that our emails are not being filtered into your spam folder.

We understand the desire to save money, and we offer the following discount codes to help you save on your purchases:

  • Use EFL5 for a 5% discount on orders over $500.
  • Use EFL10 for a 10% discount on orders over $1,000.

If you’re not planning to make a large purchase, there are still ways to save. For instance, you can pick up your order for free at a local event or “mini” where we are present. This way, you can avoid shipping costs altogether. Additionally, there are often discounts available at these events. Offering a discount as a standard practice would simply raise the base price, which isn’t beneficial. We prefer to keep our prices competitive from the start.

Shipping costs can add up, especially for bulky items like coro props. To optimize your shipping expenses, consider the following tips:

  1. Order in Bulk: Shipping one item can be disproportionately expensive due to base shipping fees and box costs. By ordering multiple items at once, you can distribute the shipping cost across all items.

  2. Plan Ahead: Try to plan your purchases for the year and consolidate them into fewer shipments. This will reduce the number of times you need to pay for shipping.

  3. Share Shipping Costs: If you know someone nearby who is also ordering, consider sharing a box to split the shipping cost.

  4. Optimize Box Use: Our products are designed to fit in standard box sizes. Matching your order to these box sizes can minimize shipping costs. Each additional layer of items in a box increases the thickness, which affects shipping cost, but not as significantly as shipping multiple boxes.

Shipping coro props efficiently requires careful consideration. Here’s how you can save on shipping:

  • Consolidate Orders: Combine multiple items into a single shipment to lower costs. Larger boxes can hold multiple layers of props without significantly increasing shipping costs.
  • Match Prop Sizes: Ensure that the props you order can fit together in the same box size to avoid needing additional boxes. Each box incurs its own shipping fee, so optimizing the contents can save money.
  • Check Prop Descriptions: Each product on our website includes information about its layer count and the box sizes it fits in. Use this information to plan your order effectively.

We aim to help you save on shipping so that you can invest more in your hobby rather than on shipping fees. For any questions or further details, feel free to contact us through our available channels.

While we would love to create custom designs for everyone, it’s important to note that custom projects require significant time and resources. Therefore, custom designs can be more expensive. If you have a specific design in mind and are proficient with CAD, we can assist by cutting the design for you, which reduces the cost substantially.

For those interested in custom projects, the best way to contact us is through our Facebook page, EFL Designs. You can also email us at EFLDesigns@yahoo.com or Jackyelliott@ymail.com, though responses may be slower than via Facebook Messenger.